How long will it take to receive my order?

Please see the shipping transit estimate information table here: https://www.nine-pine.com/pages/shipping

All orders are packed and shipped from Norrköping, Sweden from Monday to Friday (Couriers do not pick up packages on weekends). ⁣

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All orders are packed by our third-party logistics partner called "Almroths" in Norrköping, Sweden. Their daily cut-off time is 11:45 am CET - website orders placed before this time are usually packed the same day. ⁣However, the warehouse's contractual obligation is to pack all orders within 2 business days (Mon-Fri).

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Couriers such as UPS, Budbee, DHL etc. usually pick up packages from the Norrköping warehouse once per day after lunch time by truck (Mondays-Fridays). The couriers then take the packages to the closest sorting terminal where they get scanned.

⁣Here is the full process

1. Order made by customer

2. Order packed by our 3PL during weekdays (first in first out)

3. Packages sorted per transporter inside the warehouse

4. Transport company picks up the packages (they come once per day)

5. Transport company takes your package to the closet terminal where it is first scanned

6. Package is in transit

7. Package is delivered

You will receive a shipping confirmation once the order has been processed. There you will find your tracking link (for orders with UPS, Bring, DB Schenker, DHL). Please allow 36 hours for the tracking link to update.

If you have ordered with Budbee box or home delivery, please download the free Budbee app to track your order and to receive updates.